AuDacity 2019 — Speakers
November 14-16, 2019
Gaylord National Resort & Conference Center
National Harbor, Maryland
Keynote Presentation Scheduled For AuDacity 2019
Dr. Esther Oh is an Associate Professor of Medicine, Psychiatry and Behavioral Sciences and Pathology at the Johns Hopkins University School of Medicine. Her areas of clinical expertise is in evaluation and management of memory disorders. She has an extensive experience in evaluating memory disorders in older adults with multiple chronic diseases, and takes and integrative approach in the treatment of memory disorders. Dr. Oh also serves as the associate director of the Johns Hopkins Memory and Alzheimer’s Treatment Center.
Dr. Oh earned her M.D. from the UHS/Chicago Medical School. She completed her residency in internal medicine at the University of Illinois at Chicago where she was a chief resident. She completed a fellowship in geriatric medicine and gerontology at Johns Hopkins University School of Medicine, and received her Ph.D. from the Johns Hopkins Bloomberg School of Public Health.
Dr. Oh has received numerous awards including the Merck New Investigator Award, AFAR New Investigator Award in Alzheimer’s disease, and the Johns Hopkins Clinical Research Scholars Award. She is also a recipient of several major grants from the National Institute on Aging (NIA). She has also been honored for her teaching by Excellence in Teaching Award in the Division of Geriatric Medicine and Gerontology in 2013 and 2017.
Dr. Oh’s research is primarily focused on Alzheimer’s disease and related disorders. Her current projects include: development of biomarkers for detecting early stages of Alzheimer’s disease; understanding the interrelationship between delirium and Alzheimer’s disease; cognitive changes after surgery; and understanding the role of sensory problems (hearing and vestibular function) in Alzheimer’s disease. Dr. Oh is certified in geriatrics and internal medicine by the American Board of Internal Medicine.
President & Chief Evangelist Officer, Age of Majority
As a Baby Boomer with over 30 years of marketing experience on both the client and agency sides of the business, Jeff has witnessed the dramatic changes of the aging population. In his experience of working for and with major brands including Pepsi, Gillette, Dannon, KitchenAid and Unilever, he understands why major brands and corporations are missing the boat on the over 55 crowd and he knows what’s necessary to take advantage of this largest and fastest growing segment in business.
Through his team’s experience, knowledge and insights, combined with his passion and enthusiasm, Jeff has spoken to a wide variety of organizations across North America on many topics related to Active Aging consumers including:
- The Dirty Dozen Myths of Aging
- Engaging Active Aging consumers
- The Age of Rewirement
- Muck the Fillennials
In addition to playing tennis and traveling with his family, Jeff is on the Board of the Santa Claus Parade and he can always be seen walking the Parade route as a Celebrity Clown every 3rd Sunday in November.
Amyn Amlani, Ph.D.
Director - New Business Development, Audigy
Amyn M. Amlani, PhD, assumed the role of Director of New Practice Development at Audigy in March 2019, a data-driven, management group for audiology and hearing care, ENT group, and allergy practices in the United States. Prior to this position, Dr. Amlani was an academician for nearly two decades, where he pursued scholarly activities in the areas of: (1) economic and marketing trends within audiology, particularly with respect to evolving/disruptive technologies (direct-to-consumer hearing tests and amplification technologies), (2) consumer purchasing models, (3) provider service-delivery models, (4) hearing conservation for musicians, and (5) room acoustics. Dr. Amlani also serves as section editor of Economics for Hearing Health Technology Matters.
Rupa Balachandran, Ph.D.
Rupa Balachandran, Ph.D. earned her doctor of philosophy in speech and hearing sciences from the Graduate Center of the City University of New York. Before coming to Pacific she was the director of audiology and, most recently, the director of clinical services at the Hearing and Speech Center of Northern California. She joined the Pacific family in 2014 as audiology program director and associate professor of audiology. As program director she is responsible for leading the faculty, staff and students, as well as developing the clinical training program. She believes that by being located in San Francisco, students will have opportunities to work in very different clinical environments and participate in a wide variety of community outreach experiences.
Dr. Balachandran holds a Certificate of Clinical Competence in Audiology. She served as the president of the California Academy of Audiology in 2012 and on the Board of Directors in 2013. She is also a member of the American Speech-Language-Hearing Association and the American Academy of Audiology. Her research interests include speech perception, children with auditory processing disorders and seniors with hearing loss.
Victor Bray, Ph.D.
Associate Professor, Salus University, Osborne College of Audiology
Dr. Victor Bray has a 40-year career in health care, including provision of clinical services, applied research in product development and clinical trials, and senior administration in industry and academia, all of which have been supported with extensive presentations and publications.
He is a tenured Associate Professor and former Dean of Salus University Osborne College of Audiology. His research activities include evaluating hearing instrument technologies, the interprofessional co-management of comorbidities in audiological medicine, and the role of audiology doctoral-degree education in the audiology professional transition process. His most recent publications are on Comorbidities in the Audiology Patient and on Depression, Hearing Loss, and Hearing Aids.
Tiffany Brown, Au.D.
Head of Global Market Development, WIDEX A/S
Dr. Brown received her Master’s of Science Degree in Audiology from Towson University and completed a Doctorate in Audiology (Au.D) from A.T. Still University, Arizona School of Health Sciences. Prior to joining Widex, her audiology experience includes eleven years of private practice ownership and management as well as developing and implementing the state funded audiology and equipment distribution program for a noted national and international deaf and hard of hearing, nonprofit organization. In addition to her current role on the global marketing management team, Dr. Brown has held various positions which have allowed her to develop, manage, and grow the product management and professional educational program, the practice development program, and government services. Tiffany is both a national and international public speaker who have focused on industry related topics that pertain to advancements in technology.
Kim Cavitt, Au.D.
President, Audiology Resources, Inc.
Kim Cavitt, Au.D. was a clinical audiologist and preceptor at The Ohio State University and Northwestern University for the first ten years of her career. Since 2001, Dr. Cavitt has operated her own Audiology consulting firm, Audiology Resources, Inc. Audiology Resources, Inc. provides comprehensive operational, compliance and reimbursement consulting services to hearing healthcare providers. She is a Past President of the Academy of Doctors of Audiology (ADA). She currently serves as the Chair of the State of Illinois Speech Pathology and Audiology Licensure Board. She also serves on committees through ADA and AAA and is an Adjunct Lecturer at an Adjunct Lecturer at Northwestern University.
Rita Chaiken, Au.D.
Audiologists/Instructor, Atlanta Audiology Services, Inc.
Dr. Chaiken is a private practitioner in Atlanta, GA, and an Adjunct Professor of Audiology at Salus University as well as past president of the Academy of Doctors of Audiology. She has traveled in the United States and internationally for over 20 years to provide cerumen management training to audiologists and AuD candidates, and was honored by the Audiology Foundation of America with its Professional Leadership Award for her work in this area.
David Citron, Ph.D.
Audiologist/CEO, David Citron and Associates
David Citron, III, Ph.D., FAAA, Audiologist/Founder, South Shore Hearing Center, South Weymouth, MA.
In 2016, Dr. Citron sold South Shore Hearing Center. At present, he is CEO of David Citron and Associates, an audiology practice management and customer excellence firm. Dr. Citron co-founded South Shore Hearing Center, Inc., a full-service audiology practice in 1982. He was born and raised in Chicago, IL. He received his undergraduate degree in speech pathology and audiology from Northern Illinois University, his Master's Degree in Audiology from the University of Oklahoma Health Sciences Center in 1972, and his Ph.D. in Audiology in 1979 from Purdue University. President of ADA (1988-1990) when the blueprint for the Au.D. was introduced; Founder AAA.
Lisa D’Ambrosio Ph.D.
Research Scientist, MIT AgeLab
At the AgeLab she directs and participates in numerous different research projects around understanding and supporting longevity. Her research focuses on questions around decisions that impact later life, including decision-making around financial planning and preparedness, caregiving and wellbeing, transportation and mobility, and technology use and adoption. She has extensive experience in survey research and other social science methodologies and taught social science methods and research design in MIT’s Engineering Systems Division (now Institute for Data, Systems and Society) for nearly a decade. She is a contributor to and co-editor with Dr. Joseph F. Coughlin of Aging America and Transportation: Personal Choices and Public Policy. Prior to coming to MIT, Dr. D'Ambrosio was a Research Analyst at the US Department of Transportation’s (USDOT) Volpe National Transportation Systems Center. Dr. D’Ambrosio earned her Ph.D. in political science from the University of Michigan, Ann Arbor, and her A.B. from Brown University.
Bill Diles, M.A.
President, Pivot Hearing
The founder of Kenwood Hearing Centers, Bill has been an audiologist since 1981. Always innovating in areas of patient care and marketing, Bill has developed many unique tools that have resulted in tremendous growth of the practice, which has now grown to 6 locations in the San Francisco Bay Area. In addition, Bill founded Pivot Hearing, a practice development company focused on bringing proven tools for growth to private practice audiologists and hearing instrument specialists.
Shari Eberts, MBA
Founder, Living With Hearing Loss
Shari Eberts is a hearing health advocate, writer, speaker, and the founder of Living With Hearing Loss, a blog and online community for people living with hearing loss and tinnitus. She serves on the Board of Trustees of Hearing Loss Association of America. Shari has an adult-onset genetic hearing loss and hopes that by sharing her story she will help others to live more peacefully with their own hearing issues. She recently authored an E-book, Person-centered Care from the Patient‚Äôs Perspective, detailing her experience with hearing loss. She hopes the book will provide audiologists with valuable insights they can use to make their practices more person-centered.
Emily Francisco, Au.D.
Audiologist, Massachusetts Eye and Ear
Emily Francisco, Au.D. is an audiologist at Mass. Eye and Ear. She earned her doctoral degree in audiology from Northwestern University in Evanston, Illinois, and completed her externship at Dartmouth Hitchcock Medical Center in Lebanon, New Hampshire. Both Danielle and Emily have been involved in bringing PSAPs into Mass. Eye and Ear's clinic. They were involved in the selection and evaluation of these devices, and determining the feasibility and effectiveness of dispensing these devices clinically.
Danielle Frank, Au.D.
Audiologist, Massachusetts Eye and Ear
Danielle Frank, Au.D. is an audiologist at Mass. Eye and Ear. She earned her doctoral degree in audiology from Rush University in Chicago, Illinois, and completed her externship at Northwestern Medicine Lake Forest Hospital in Lake Forest, Illinois.
Ariel Fruendt, Au.D.
Audiologist, GN Hearing
Ariel Fruendt, Au.D. is a clinical faculty member/lecturer at the Northwestern University Center for Audiology, Speech, Language and Learning. She worked with Dr. Scott to develop the University’s tinnitus management program and is currently the PI on an Au.D. capstone research project related to tinnitus management options.
Michele Fusco, M.A.
Vice President Strategic Growth Channels, Cochlear Americas
Michele serves as the Vice President of Strategic Growth Channels at Cochlear Americas. She holds a master's degree in audiology with almost 30 years of industry experience. This includes extensive senior level operational management of hearing health care clinics, medical model franchises, managed care contracting, buying groups, vendor relationships and contract negotiations, call center excellence and team building. Execution is a key strength.
Richard Gans, Ph.D.
Founder and Executive Director, The American Institute of Balance
The American Institute of Balance is one of the largest balance centers in the U.S.A. Dr. Gans received his Ph.D. from The Ohio State University in Auditory-Vestibular Physiology. For over 20 years has been a leader in the development of vestibular evaluation and rehabilitation techniques, including tests of oscillopsia and postural stability as well as BPPV treatment. He has presented or published over 150 programs and papers worldwide in the area of equilibrium disorders. He is the author of 8 textbook chapters and texts ranging from diagnostic vestibular testing, vestibular rehabilitation, BPPV treatments and pediatric vestibular evaluation. Thieme Medical Publishers will publish his upcoming textbook, Evaluation and Management of aBalance Disorders in Children and Adults. His most current research is in the areas of pediatrics, migraine and psychiatric aspects of dizziness. Dr. Gans served as the President of the American Academy of Audiology (2004-2005) and continues to be active in professional and governmental issues. He is an adjunct professor at Nova Southeastern University and the University of South Florida.
Ronald Gleitman, Ph.D.
Vice President of Sales and Practice Development, EarQ
Dr. Ronald Gleitman brings more than 20 years of hearing industry experience to EarQ.
In his role as Vice President of Sales and Practice Development, Ron is responsible for member growth while overseeing the development and our member programs.
Ron is an industry veteran with an extensive background in both a corporate and clinical environment. Before joining EarQ, he served as Vice President of Business Development at Sivantos US. Prior to Sivantos he as CEO and Executive Vice President of Right Hear, LLC, providing vision and oversight for the company. Prior to that, he worked for Phonak as the Director of Practice Development. Ron also spent many years working as an Audiologist in a clinical setting, including owning his own private practice. Recent articles include the Siemens Annual Benchmark Studies and how to compete in a changing landscape with big box.
In 1992, Ron earned his Ph.D. in Audiology from Purdue University. He has published numerous articles on hearing care and has taught at both Northwestern and Purdue University.
Amit Gosalia, Au.D.
Dr. G, as his patients call him, started his hearing career working for a hearing aid dispenser in Phoenix. After realizing there had to be some form of didactic education and theory behind the hearing system, he jumped into Audiology. He received his M.S. from Arizona State University, and 4 years later, his Au.D. from AT Still University, where he subsequently taught the Amplification course on site for the Au.D. students. His leadership in Audiology began when he joined a licensure committee and quickly learned the struggles of our profession. He became the chair of the Arizona political action committee for audiology, and then ran, and was elected President of the Arizona Speech-Language-Hearing Association in 2006. He joined Audiology Clinic, Inc in Vancouver, WA in 2008, and then purchased it in 2012. Within 4 years, he and his wife had almost tripled the business! They sold the practice in 2017, and moved to Los Angeles, where Dr. Gosalia joined West Valley Hearing Center.
Michael A. Harvey, Ph.D.
Psychologist, Private Practice
Michael A. Harvey, Ph.D., A.B.P.P., provides training and consultation on mental health issues having to do with hearing loss, including consultation and training for audiologists regarding motivational interviewing and the psychological aspects of patient care. As a Clinical Psychologist, he has a private practice in Framingham, Mass. and was a consultant faculty at Salus University, where he taught online courses relating to the psychosocial aspects of hearing loss. He has published over 50 articles in the field and his latest books are Listen with the Heart: Relationships and Hearing Loss and The Odyssey of Hearing Loss: Tales of Triumph.
Dawn Heiman, Au.D.
Audiologist / Owner, Advanced Audiology Consultants, LLC and EntreAudiology, LLC
Dr. Dawn Heiman is the owner of Advanced Audiology Consultants in Illinois. She attained her Clinical Doctorate in Audiology (Au.D.) from the Pennsylvania College of Optometry, School of Audiology. She obtained Bachelor of Arts degree from the University of Pittsburgh and her Master of Science degree in Audiology from Bloomsburg University of Pennsylvania. Dr. Heiman is a member of the Academy of Doctors of Audiology and the American Academy of Audiology.
Dr. Dawn has given many lectures on various topics regarding hearing loss, hearing aids, psychosocial aspects of hearing loss, prevention of hearing loss, cochlear implants, auditory processing disorders, practice management, and social media marketing to various private and public groups in hospitals, civic organizations, and business seminars.
Jiovanne Hughart, Au.D.
Audiologists/Instructor, Hearing Doctors of Georgia
Dr. Jiovanne Hughart is a private practice audiologist in the Atlanta area. She is an Adjunct professor at Auburn and Salus University teaching Private Practice Audiology and Cerumen Management. She travels nationally and internationally conducting Cerumen Management Workshops specifically the lab portion of the workshop. She currently is a member of the ADA Accreditation Committee, Program Chair for the Georgia Academy of Audiology 2020 Convention and serves on the Commission for the Deaf or Hard of Hearing Persons in Georgia.
Aaron Jones, Au.D., M.S.
Sr. Director, Product Management & Practice Development, Unitron
Doctor of audiology and entrepreneur Aaron Jones has worked in a variety of clinical settings, including a private practice EAR Audiology, which he founded, dynamic ENT offices, and the VA. He is passionate about patient-centered innovation and has spent his career making products and processes better for users, both in and out of the health care industry. Aaron is Senior Director of Product Management and Practice Development at Unitron.
Previously an engineer, his experience includes programs in artificial intelligence at SRI International, genomics at Illumina, anthropometrics at NASA, and acoustics at Boeing. Aaron earned an M.S. in management from Stanford, where he specialized in patient-centered innovation. He has presented on the topic of patient-centered care at numerous national and state conventions, in addition to teaching graduate courses on anatomy and physiology, hearing science, central auditory processing, and auditory rehabilitation.
Angela Lawfield, Au.D.
Angela Lawfield joined Phonak in April of 2014 and is currently the National Pediatric Clinical Trainer and a Pediatric Territory Manager. Her primary focus is pediatric amplification and Roger/FM fittings in both clinical and school settings. She attended Wayne State University in Michigan, where she received a Clinical Doctorate in Audiology. Angela's previous experience includes Pediatric Audiology, Clinical Audiology and Private Practice.
Julie Link, Au.D.
Audiologist/Founder, The Audiology METHOD
Julie Link, Au.D. is the founder of The Audiology METHOD, a private practice established in 2017 in Centennial Colorado. She is a general audiologist providing hearing, tinnitus, and balance care to active patients in the Denver metro area as well as those that come to see her from around the world. Dr. Link is passionate about prevention and early intervention and a total geek for systems and processes. She loves finding practical ways to integrate and evolve evidence based methods into her practice.
Dr. Link grew up on her family’s farm in Ohio and received her Bachelor of Science degree in speech pathology and audiology from Miami University. She earned her Doctor of Audiology degree from Rush University in Chicago, where she was awarded a Distinction in Clinical Excellence. Dr. Link is a past board member of Colorado Academy of Audiology where she served as the VP of Communications. She currently serves on ADA’s Practice Accreditation Task Force, the Early Career Professionals Committe.
Scott Myatt, M.B.A., M.I.M.
Managing Director, Caber Hill Advisors
Scott Myatt joined Caber Hill Advisors in 2017 as Managing Director on the firm’s healthcare team with a primary responsibility to lead M&A activities in the audiology and hearing aid industry. He has been recognized as one of the most transformative executives in the audiology and hearing aid industry over the past decade, leading vertical integration strategies at three different companies and in the process completing over 60 transactions.
Scott spent the previous 13 years working in corporate M&A for numerous hearing aid manufacturers, beginning with Sonic Innovations in 2006. In 2010, he joined Audiology Holding Company, LLC, a subsidiary of William Demant Holdings, just prior to the latter’s acquisition of Sonic Innovations. Then, in 2013 he left AHC to join Audiology Management Group (AMG), a subsidiary of Widex, Inc., to build and lead a new acquisition team as Widex began acquiring practices for the first time.
Michael Piskosz, Au.D.
Senior Audiologist, GN Hearing
Michael Piskosz, Au.D. serves as a Senior Audiologist on the Global Medical Affairs team for GN ReSound. His responsibilities include the development of innovative and functional tinnitus products, materials and mobile solutions that help drive the industry forward for both end-users and hearing care professionals.
Dan Quall, M.S.
Director of Managed Care, FUEL MEDICAL GROUP
Dan Quall is an Audiologist with experience from both private practice and industry sides of the business. His 39 years of industry experience includes 18 years in private practice and the remaining years in network development with executive roles at Amplifon and Starkey Hearing Technologies. In August of 2015 he joined Fuel Medical to develop a professional network for hearing services and contracting with managed health groups.
Arifa Qureshi, Au.D.
Dr. Qureshi obtained her Doctorate in Audiology Degree, as well as her Master’s Degree in Communication Disorders from the University of Pittsburgh in 2014. She obtained her Bachelor’s Degree in Hearing and Speech Sciences from the University of Maryland in 2010. Dr. Qureshi worked in private practice for over four years. Her clinical experience involves comprehensive audiological evaluations ranging from newborns to the geriatric population, hearing aid evaluations and fittings, as well as vestibular testing and interpretation. While in private practice, she was very active in her community and provided several educational lectures pertaining to hearing loss throughout the Baltimore region. She was also part of an initiative to begin an aural rehabilitation group with some of her hearing aid patients, as well as doing cognitive function screenings for a select population during the initial audiological evaluation appointment. While she enjoyed her work in private practice, she decided to take her career in a different direction. Now, Dr. Qureshi works with veterans and active duty service members as a government contract audiologist, and finds her career very rewarding. Dr. Qureshi is proud to have served on the Maryland Academy of Audiology's Board of Directors as a Member-At-Large, and hopes to continue to be involved in various ways. Dr. Qureshi lives in Mount Washington with her husband. In her free time, she can be found cuddling and playing with cats at her local animal shelter, engaging in lively conversations at her book club, or traveling.
D’Anne Rudden, Au.D.
Audiologist, Longmont Hearing & Tinnitus Center
D’Anne Rudden, Au.D., has been the owner of Longmont Hearing & Tinnitus Center in Longmont, Colorado for 17 years. She is an Adjunct Professor at the University of Colorado-Boulder, teaching Business Management and Ethics. Dr. Rudden is considered an industry expert on social media and marketing with published articles in Audiology Today, Seminars in Hearing, Audiology Practices, and The Hearing Journal. She is the host of The Hearing Journal podcast and is an E-RYT 500 yoga and meditation teacher. She coaches other hearing professionals to build a confident presence by owning their authentic stories. Connect with her on social media channels (@AudioDocRudden) and on her websites www.longmonthearing.com and www.dannerudden.com
Jack Scott, Ph.D.
Senior Audiologist, GN Hearing
Jack Scott, Ph.D. is a Senior Audiologist in Global Audiology for GN Hearing. Dr. Scott is a motivational audiologist with extensive clinical, research, speaking, supervising, and training experience – his passion is inspiring clinical decision-makers in embracing innovative technology and best practices for improving patient outcomes.
Carolyn Smaka, Au.D.
Editor in Chief, Continued.com, LLC
Carolyn Smaka, Au.D., is Editor-in-Chief at continued.com and has held positions in clinical audiology as well as business development, product management and sales at audiology practices and in industry. As a registered yoga teacher (RYT-200), she is passionate about practicing and facilitating wellness.
Brian Urban, Au.D.
Brian Urban, Au.D., is President of CounselEAR and former owner of Advanced Hearing and Balance Center in Evanston, IL. He is a Past President of the ADA, an Adjunct Faculty member at Rush University, and a Distinguished Fellow in the Audiology Academy of the National Academies of Practice.
Suzanne Younker, Au.D.
Director of TeleHealth, Your Hearing Network
Suzanne Younker, Au.D., CCC-A, FAA - Director of Telehealth. Dr. Younker has been a hearing healthcare provider for 29-years in the state of Florida and achieved her Au.D. degree from A.T. Still University at Arizona State University. Her career includes a vast array of experiences in providing direct patient care in the clinical setting as well as corporate and educational roles such as Hearing Instrument Specialist Training Coordinator, Quality Management Specialist, Educational Coordinator, Customer Service Manager, Audiology Services Manager, Telehealth Implementation Manager, and more recently, Director of TeleHealth at Your Hearing Network where she and her team develop, coordinate, implement and support TeleHearing Care services nationally and internationally. Multiple presentations in the educational arena on Customer Service and Telehealth as well as, "Preventing Medical Errors" for three invited courses over 10-years with Audiology OnLine and one at the 2017 IHS convention.