---
title: "Design Thinking in the Clinic"
description: "ADA offers programming and support to audiologists and students who are or who desire to be autonomous practitioners in the field of Audiology."
url: "https://www.audiologist.org/resources/educate/audacity-archive/item/design-thinking-in-the-clinic"
date: "2026-06-26T21:34:19+00:00"
language: "en-GB"
---

#  Design Thinking in the Clinic

**Presentation Date:** 16 October 2020

**Duration:** 1:13:18

**Return to:** [AuDacity Archive](https://www.audiologist.org/audacity-archive)

This fast-paced session will reveal practical and proven approaches to integrate empathy, evidence, and evaluative outcome measures to improve patient outcomes (and satisfaction) across the continuum of audiology care. Panelists will discuss the foundational role that functional and communication needs assessments (F&CNA) play in patient-centered care, using telehealth to transform patient experiences and improve outcomes, and find out how one practice prototyped humanitarian practice models to improve hearing health equity in their community and around the world.

---

**Speakers:** Alicia Spoor, Au.D.; Kent Collins, Au.D.; Deborah Clark, Au.D.
**Moderator:** Kate Baldocchi, Au.D.

## Schema

```json
{
    "@context": "https://schema.org",
    "@type": "BreadcrumbList",
    "itemListElement": [
        {
            "@type": "ListItem",
            "position": 1,
            "name": "Home",
            "item": "https://www.audiologist.org"
        },
        {
            "@type": "ListItem",
            "position": 2,
            "name": "AuDacity Archive",
            "item": "https://www.audiologist.org/resources/educate/audacity-archive"
        },
        {
            "@type": "ListItem",
            "position": 3,
            "name": "Design Thinking in the Clinic",
            "item": "https://www.audiologist.org/resources/educate/audacity-archive/item/design-thinking-in-the-clinic"
        }
    ]
}
```

```json
{
    "@context": "https://schema.org",
    "@type": "Article",
    "mainEntityOfPage": {
        "@type": "WebPage",
        "@id": "https://www.audiologist.org/resources/educate/audacity-archive/item/design-thinking-in-the-clinic"
    },
    "headline": "Design Thinking in the Clinic",
    "description": "{source} <div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/475217238?badge=0&autopause=0&player_id=0&app_id=58479&dnt=1" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="AuDacity 2020: Design Thinking in the Clinic"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> {/source}",
    "image": {
        "@type": "ImageObject",
        "url": "https://www.audiologist.org/_resources/images/zoo/audacity/2020/audacity-2020.jpg"
    },
    "publisher": {
        "@type": "Organization",
        "name": "Academy of Doctors of Audiology",
        "logo": {
            "@type": "ImageObject",
            "url": "https://www.audiologist.org//images/favicon.png"
        }
    },
    "author": {
        "@type": "Person",
        "name": "Paul Scarnegie",
        "url": "https://www.audiologist.org/resources/educate/audacity-archive/item/design-thinking-in-the-clinic"
    },
    "datePublished": "2020-10-16T00:00:00+00:00",
    "dateCreated": "2020-10-16T00:00:00+00:00",
    "dateModified": "2025-06-11T17:34:10+00:00"
}
```