A Functional & Communication Needs Assessment (F&CNA) is a procedure that has garnered recent interest in audiology circles. This service, which has roots as far back as the 1990s, can help an audiologist gain more information about the patient and their functional, communication, and auditory needs, desires, and goals. This panel discussion will discuss F&CNA, what they are, what they typically entail, and why they are valuable to the patient and the practice.
Upon completion, participants will be able to:
- List key aspects of a Communication and Functional Needs Assessment (CNFA)
- Describe how a CNFA differs from a typical hearing aid evaluation
- Describe the benefits of performing a CNFA to your patients and your practice
Speakers: Natalie McKee, Au.D., Erica Person, Au.D., Alicia Spoor, Au.D.
Moderator: Debbie Abel, Au.D.
