With over-the-counter hearing aids coming to market soon and as insurance companies move to an outcome-based payment system, audiologists can differentiate their practice by providing a communication needs assessment to patients. By looking at the whole-person along with the entire scope of audiology, providers can recommend a comprehensive communication plan of care, which may include amplification, aural rehabilitation, tinnitus treatment, and hearing protection, among other services. Moving away from the classic hearing aid evaluation (HAE) to a communication needs assessment (CNA) will also show the value of the audiologist’s expertise and cost. Learn what questionnaires, screening tools, and testing measures will provide data to make a thorough recommendation and move your HAE beyond a widget, to a true CNA.