ADA Awards Inaugural Audiology Practice Accreditation to Coates Hearing Clinic
ADA is pleased to announce that Coates Hearing Clinic, with locations in Smithfield, Goldsboro, Lillington and Clayton, North Carolina, has become the first practice to earn ADA Audiology Practice Accreditation.
This milestone marks the first accreditation awarded through ADA’s new program, which recognizes audiology practices that demonstrate policies, procedures, clinical protocols, facilities, equipment, and operations that meet ADA’s accreditation standards in five major areas:
- Rights and needs of the patient
- Delivery of clinical services
- Instrumentation, equipment, and facilities
- Practice administration
- Quality assurance and performance improvement
“Accreditation means that a practice has done the hard work of examining how it delivers care, manages its operations, protects patients, and measures performance,” said ADA President, Jill Davis, Au.D. “Coates Hearing Clinic has demonstrated Excellence in Practice and earned the distinction of becoming the inaugural ADA-accredited audiology practice. We congratulate the entire team on this important achievement!”
ADA Audiology Practice Accreditation is designed to strengthen and streamline practice operations while promoting consistent, high-quality audiologic care. The standards were developed through expert consensus and peer review, with research and evidence-based clinical and business practices serving as the foundation.
“From the start, we’ve been committed to bringing world-class, evidence-based hearing healthcare to our community” said Dr. Kathleen Coates, co-owner and audiologist. “We’ve brought together an incredible team of providers and staff who are at the absolute top of their game. They all have a servant’s heart, and we couldn’t have accomplished this incredible honor without them” added Jordan Coates, CEO and co-owner.
For patients, ADA accreditation offers additional assurance that a practice has voluntarily undergone an external review and illustrates its commitment to patient-centered care, safety, transparency, evidence-based clinical protocols, qualified personnel, responsible business operations, and continuous improvement.
ADA Audiology Practice Accreditation is awarded for a three-year cycle. Accredited practices may display the ADA accreditation seal as a visible indication of their achievement and commitment to Excellence in Practice.
About Coates Hearing Clinic
Coates Hearing Clinic is a privately owned medical practice with locations in Smithfield, Goldsboro, Lillington and Clayton, NC. Their first location opened in Smithfield in 2019. Their team consists of 17 highly committed providers and support staff, each one chosen not only for their expertise but mostly for their commitment to being kind to every person who walks through the door. They are a full-service audiology practice offering all audiological specialties such as hearing loss evaluations and treatment, hearing aids, tinnitus treatment, balance assessments and diagnostics and cochlear implant services. They are very active in the communities of each of their locations and through the Coates Community Giving Pledge promises to return at least 5% of the clinic’s monthly profits to local churches and non-profits.
About the Academy of Doctors of Audiology and Audiology Practice Accreditation
The Academy of Doctors of Audiology is a national professional organization dedicated to the advancement of sound clinical and business practices in the delivery of audiologic care. For more information about the ADA Audiology Practice Accreditation, visit https://audiologist.org/about/academy-documents/accreditation.